1. Introduction

OSCAL International respects your privacy. This Privacy Policy explains what personal information we collect through our Website, how we use it, and the choices available to you. By using the Website or submitting information through our forms, you agree to the practices described here. Use of the Website is also governed by our Terms and Conditions.

2. Information We Collect

We collect information you provide directly and limited technical information collected automatically:

• Contact details such as name, email address, phone number, company and country submitted through inquiry, quotation, contact or newsletter forms.
• Application and project details such as operating conditions, specifications, models and part numbers shared with quotation or support requests.
• Recruitment information such as CVs, experience summaries and contact details submitted through careers pages.
• Technical information such as browser type, visited pages and interaction data collected through cookies and similar technologies.

3. How We Use Your Information

• Responding to inquiries, quotation requests and technical support messages.
• Coordinating product sourcing, manufacturer communication and engineering evaluation around your requirement.
• Evaluating job applications and talent profiles for recruitment purposes.
• Sending service updates and, only with your consent, marketing communication.
• Meeting legal and regulatory obligations.

4. Sharing of Information

We do not sell your personal data. We share information only where necessary to serve your request, including with manufacturers and technology partners for quotation fulfillment, with trusted IT and service providers supporting our operations, and with competent authorities where required by law.

5. International Data Transfers

OSCAL operates with presence in the USA, Egypt and Saudi Arabia. Information you provide may be processed in these locations in order to coordinate sourcing, engineering and commercial activities, with appropriate safeguards applied.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including active commercial relationships, recruitment cycles and applicable legal retention requirements. Information that is no longer needed is deleted or anonymized.

7. Data Security

We apply reasonable organizational and technical measures to protect personal information against unauthorized access, alteration or loss. No method of transmission or storage can guarantee complete security, and you share information at your own discretion.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, object to certain processing, or withdraw previously given consent at any time by submitting a request through our general inquiry channel. We respond to such requests within a reasonable timeframe and in line with applicable law.

9. Cookies and Similar Technologies

We use cookies to remember preferences, understand how visitors use the Website, and improve content and performance. You can control or disable cookies through your browser settings. Disabling cookies may affect some Website features.

10. Third-Party Links

Our Website may reference third-party manufacturers, partners or resources. Their websites operate under their own privacy policies, and we encourage you to review them. OSCAL is not responsible for the privacy practices of external websites.

11. Changes to This Policy and Contact

We may update this Privacy Policy from time to time. The version published on this page applies to your visit. For privacy questions or requests, contact us at +202 27942364, 9 Mohammed Fahmy El-Sayed St., Garden City, Cairo.